Savior Properties Pty Ltd
Last updated: 13 November 2026
Savior Properties Pty Ltd (ABN 65 642 087 063; ACN 642 087 063) (“Savior Properties”, “we”, “us”, “our”) is an Australian private company based in Victoria, Australia. Our Managing Director is Samira Hughes.
We take head leases of suitable residential houses from owners and, where relevant, their selling or managing agents, and operate approved properties as professionally managed co-living (rooming house) accommodation. We are starting in the Frankston area of Victoria.
You can find us and contact us at:
Website: https://saviorproperties.com.au
Email: [email protected]
Contact for privacy matters is by email only, at [email protected].
This policy explains how we collect, hold, use and disclose personal information, and how you can access or correct it, or make a complaint. The current version is published at https://saviorproperties.com.au/privacy.
Savior Properties is a new small business with annual turnover under A$3 million. Organisations with an annual turnover of $3 million or less are, in many cases, not “APP entities” and may be exempt from the Australian Privacy Principles in the Privacy Act 1988 (Cth), unless an exception applies (for example, providing a health service, trading in personal information, or certain credit-related activities). Regardless of whether that exemption applies to us, we handle personal information in line with the Australian Privacy Principles.
The information we collect depends on how you deal with us. It may include:
Property assessment form (website)
Name, email address, phone number, property address, and property details you provide (for example location, size, layout, number of bedrooms, and other information about the home).
Website contact form
Name, email address, phone number and the message or question you send us.
Discovery Call / booking calendar
Name, email address, phone number, and the date, time and any notes associated with a booking made through our booking calendar.
If we speak or meet with you
Information you give us by phone, email, SMS, video call or in person, including about your property, agency relationship, and what you are looking for.
If you are a real-estate agent or property manager
Business contact details (name, agency, role, phone, email, office address) that are publicly available or that you give us, and notes of our conversations and any properties discussed.
Technical and usage information
Internet protocol (IP) address, device and browser type, pages viewed, date and time of visits, and similar diagnostic data generated when you use our website, plus cookie and advertising identifiers as described in section 8.
We do not generally seek sensitive information (for example health information, racial or ethnic origin, or political opinions). Please do not include sensitive information in a form or message unless we have asked for it and explained why.
We do not knowingly collect personal information from children. Our website and forms are directed at property owners, agents and other adults.
We collect personal information:
directly from you, when you complete a form on our website, book a call, email, call or message us, or meet with us
from your managing or selling agent, if they refer you or act on your behalf, with your knowledge or as reasonably expected in that relationship
from publicly available sources (for example agency websites, realestate.com.au or Domain listings) when we identify agencies or advertised properties
automatically, through cookies and similar technologies on our website, and through our CRM and form tools
If you do not provide the information we need, we may not be able to assess a property, book a call, or respond to your enquiry.
We use personal information to:
review a property’s location, size, layout and suitability, and discuss possible lease terms
contact you about your enquiry, assessment or booking, including confirmation emails and, when we have an Australian SMS number, confirmation or follow-up texts
schedule and hold Discovery Calls and other appointments
administer a head lease and our ongoing relationship with an owner or agency if we proceed
operate and improve our website, forms and internal processes
keep records we are required or allowed to keep
send marketing and educational material about our services, where the Spam Act permits this (see section 7)
comply with the law and protect our legal rights
We may disclose personal information to:
our CRM and website provider, HighLevel (LeadConnector / GoHighLevel), which hosts our website forms, booking calendar, contact records, emails and (when enabled) SMS. HighLevel is a United States-based provider. Personal information submitted through our website is processed in HighLevel and may be stored on servers outside Australia, including in the United States.
other service providers who help us run the business, such as email or document platforms, accountants, insurers, lawyers, IT support, and analytics or advertising platforms including Meta and Google.
your existing selling or managing agency, where you ask us to complete a lease through them, or where you are already represented and it is appropriate to deal with the agency
professional advisers, insurers, and regulators, or otherwise as required or authorised by law
a purchaser of our business, on the usual confidential basis, if we sell or restructure the company
We will not sell your personal information.
If you enquire about our services, we may send you information about Savior Properties by email or, when we have an operating Australian number, by SMS, in line with the Spam Act 2003 (Cth).
You can opt out of marketing emails by using the unsubscribe link in the message, or by emailing [email protected]. You can opt out of marketing SMS by replying STOP, or by telling us by email. We will still send non-marketing messages that we need to send (for example a booking confirmation or information about a lease).
Newsletter: when you submit an enquiry, contact or property assessment form on our website, you agree to receive the Savior Properties newsletter and updates by email, as stated on the form. Every email identifies Savior Properties as the sender and includes a working unsubscribe link, and we act on unsubscribe requests within five business days. You can also opt out at any time by emailing [email protected]. Unsubscribing from the newsletter doesn't affect your enquiry.
Our website, https://saviorproperties.com.au, uses cookies and similar technologies so that pages and forms work, so that we can understand how the site is used, and so that we can measure and improve our advertising.
We use Google Analytics to understand how people use our website. Google Analytics may collect information such as your IP address, device and browser type, pages viewed, the date and time of visits, and how you arrived at the site. We use this information to understand site usage and to improve the website. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.
We use the Meta (Facebook) Pixel to measure and improve our advertising on Meta platforms (including Facebook and Instagram), and to understand how people use our website after seeing or clicking our ads. The Pixel may collect information such as your browser and device type, pages visited, and actions you take on our site (for example submitting a form). Meta may use this information, in accordance with its own policies, to measure advertising performance and to show you ads. You can manage your Meta ad preferences, including ads based on activity off Meta products, through Facebook or Instagram ad preferences (for example at https://www.facebook.com/adpreferences).
Cookies are small files stored on your device. Some are needed for the website and forms to work. Others help us with analytics and advertising, as described above. You can usually control or delete cookies through your browser settings. Blocking some cookies may affect how forms or bookings work.
Google, Meta and other providers have their own privacy policies that govern how they handle information they receive.
As noted above, personal information is disclosed to HighLevel and may be stored and processed outside Australia, including in the United States. Other providers we use, including Meta and Google, may also store or process information overseas.
Where we disclose personal information overseas, we take reasonable steps in the circumstances to ensure that the recipient does not breach the Australian Privacy Principles in relation to that information, or we otherwise disclose it in a way the Privacy Act allows (including, where required, with your consent). Overseas providers may be required to disclose information to foreign courts, law enforcement or regulators.
We hold personal information in our HighLevel CRM and in ordinary business systems (email, documents and devices). We take reasonable steps to protect it from misuse, interference and loss, and from unauthorised access, modification or disclosure. No online transmission or storage can be guaranteed as completely secure.
We retain personal information only for as long as we need it for the purposes set out in this policy, or as required by law (for example tax or lease records).
You may ask us for access to the personal information we hold about you, or ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant or misleading. Please email [email protected].
We will respond within a reasonable time. We may need to verify your identity. In limited situations we may refuse access or correction, consistent with the Australian Privacy Principles. If we do, we will explain why (unless we are not required to) and how you can complain.
If you are concerned about how we have handled your personal information, please contact us first so we can try to resolve it:
Samira Hughes, Managing Director
Email: [email protected]
We will acknowledge your complaint and aim to respond within 30 days.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
Website: https://www.oaic.gov.au
Telephone: 1300 363 992
Online complaint form: via the OAIC website
We may update this policy from time to time. The current version will be published at https://saviorproperties.com.au/privacy with a “last updated” date.
For privacy questions, access or correction requests, or complaints, please email Samira Hughes at [email protected]. Contact is by email only.